Hi, this is our series on how to lawfully run a business. Let us know your questions and don’t forget to subscribe. Today’s topic is: 4 legal standards for websites targeting European Union users.
Cookie law compliance
European e-privacy laws are not just at the European Union level – many states add more requirements. If you target their users, you should at least:
- Start using non-necessary cookies only after the user agrees to it
- Inform the user that it is possible to restrict cookies through browser settings
- Do the same with other ways of processing user data or monitoring their behavior
Consumer law compliance
Payment processing requirements
EU e-commerce payment regulations, including Payments Services Directive (PSD2), are designed to boost consumer confidence when buying online. Requirements cover security measures, including strong customer authentication (SCA), as well as additional obligations, such as “no questions asked” refund rights and a prohibition of surcharges for payments with consumer credit or debit cards. Also, there is a global PCI-DSS standard for storing, processing or transmitting cardholder information.
Next to just mentioned standards, there might be industry-specific or member state laws applicable to your case.
Do you have any other legal questions? Leave a message & let us know!